BoomCosplay Spiel Cosplay SL Solemn Lament Lixiang Kostüm

Total Delivery Date is based on the time it will take to tailor your
costumes/made to order + the time is taken for the finished item to be
shipped to you. 

Most products Total Delivery Date = Processing Date (1-4 Weeks) +
Shipping Date (4-18 days)

New products or complex products Total Delivery Date = Processing Date
(1-3 months) + Shipping Date (4-18 days)

In-stock products Total Delivery Date = Processing Date
(3-7 days) + Shipping Date (4-18 days)

EXPRESS DELIVERY 4-7 days

ECONOMIC DELIVERY 10-15 days

European DELIVERY 15-18 days (Shipping fee include vat tax)

For our shipping, please provide a valid contact number, postal code at
the shipping address. DO NOT enter P.O Box/APO/FPO address.

Delivery is usually done from Monday to Friday excluding Public
Holidays, working hours only.

In certain circumstances, some country may charge custom taxes for the
purchase from other countries. Please kindly note that the buyer should
be responsible for the Custom Tax of his country, thanks for your
understanding.

We are committed to delivering your package successfully. Please note:

1. Initial Delivery Failure: If the initial delivery fails due to
recipient reasons (e.g., no one to sign for it, incorrect address,
unreachable phone number, etc.), the package will be temporarily stored
at the local branch.

2. Subsequent Solutions: In this case, you have two options:

· A. Self-Collection: You can collect your package yourself during
branch business hours with valid identification and tracking number. We
will provide you with the branch's specific information.

· B. Request a Second Delivery: You can contact us to request a second
delivery. Please note that this service may incur additional delivery
fees, the amount of which will be determined based on the logistics
company's quote, and delivery time cannot be guaranteed.

3. Package Detention: If you do not choose any of the above options
during the package detention period, the package may be automatically
returned or destroyed after the logistics company's stipulated storage
period (usually 7-15 days).

4. Return Processing: For packages that are returned due to
customer-related delivery failures, we will not be able to provide free
resending or a refund. After the return, you can choose:

• We will resend the item to you, but you will need to bear all
international and local shipping costs.